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Why missed calls cost tradies more than they think

Missed calls lead to lost revenue, slow response times, and customer churn.

20 January 2025

Missed calls rarely feel urgent in the moment, but they compound fast. Every unanswered call is a lead that goes cold, a job that goes to a competitor, and a customer who never tries again.

The real cost

If even 5 percent of calls are missed, the revenue loss adds up over a month. The impact is not only lost jobs, but also slower response times and lower reviews.